Privacy Policy

Zivar Store operates the website zivarstore.com and related services, including all information, content, features, tools, products, and services. Zivar Store is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through our Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By accessing or using our Services, you agree that you have read and understood this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. Personal information does not include de-identified or aggregated information.

We may collect the following categories of personal information depending on your interaction with our Services:

• Contact details: name, billing and shipping addresses, phone number, and email address.
  
• Payment information: credit or debit card numbers, financial account details, transaction history, and payment confirmation.
  
• Account details: username, password, preferences, and settings.
  
• Order and transaction history: products viewed, added to your cart, purchased, returned, or exchanged.
  
• Communications: details you share when contacting our customer support team.
  
• Device and usage information: IP address, browser type, device identifiers, and interactions with our website.
  

Sources of Personal Information

We collect personal information from:

• Direct interactions: When you create an account, place an order, contact us, or sign up for updates.
  
• Automatic collection: Through cookies and similar technologies when you browse our website.
  
• Third-party services: Including Shopify and other service providers who process data on our behalf.
  
• Partners or affiliates: For marketing or collaboration purposes.
  

How We Use Your Information

We use your personal information to:

• Provide and improve our Services — process orders, fulfill deliveries, manage your account, and personalize your shopping experience.
  
• Communicate with you — provide support, respond to inquiries, and send order updates.
  
• Marketing and promotions — send offers, newsletters, or recommendations (you can opt out anytime).
  
• Security and fraud prevention — detect and prevent unauthorized transactions or malicious activity.
  
• Legal compliance — meet legal, tax, or regulatory requirements.
  

Disclosure of Personal Information

We may share your personal information in the following cases:

• With Shopify (our e-commerce platform) and other third-party service providers who support our operations, including payment processors, shipping companies, and analytics partners.
  
• With marketing and advertising partners to show relevant offers and improve our promotional efforts.
  
• When you give consent — for example, by connecting social media accounts or choosing third-party integrations.
  
• Within our business group or during a business transfer (e.g., sale or merger).
  
• As required by law — in response to valid legal requests or regulatory requirements.
  

Relationship with Shopify

Zivar Store is hosted by Shopify, which collects and processes personal information necessary to operate our Services. Shopify may process your data in accordance with its own privacy policy.

To learn more about how Shopify handles your personal data, please visit the

•   Shopify Privacy Policy

If applicable, you can manage your privacy preferences via the

• Shopify Privacy Portal.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy or security practices. Please review their policies before providing any personal information.

Children’s Privacy

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from minors. If you believe your child has provided us information, please contact us at thezivarstore@gmail.com, and we will promptly delete it.

Security and Retention

We take reasonable precautions to protect your personal data, but no system is completely secure.
 Your data is retained only as long as necessary to fulfill the purposes described above or as required by law.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access or request a copy of your personal data.
  
• Request correction or deletion of your personal data.
  
• Object to or restrict our processing of your data.
  
• Opt out of marketing communications by clicking “Unsubscribe” in our emails.
  

To exercise your rights, contact us at thezivarstore@gmail.com.
We may need to verify your identity before processing your request.

International Data Transfers

Your information may be transferred and processed outside your country of residence, including in countries that may not have equivalent data protection laws.
We rely on approved transfer mechanisms such as the EU Standard Contractual Clauses to ensure your data remains protected.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date at the top of this page and post the updated version on zivarstore.com.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

• Email: thezivarstore@gmail.com
  
• Website: zivarstore.com
  
• Address: Lahore, Pakistan, 54600