Shipping Policy
At Zivar Store, we aim to deliver your jewelry securely and on time, ensuring a smooth and delightful shopping experience every time you order from us.
1. Shipping Locations
We currently ship only within Pakistan.
2. Order Processing Time
Orders are processed within 1–2 business days after confirmation.
You will receive a confirmation message once your order has been shipped.
3. Delivery Time
Standard delivery usually takes 5–7 business days, depending on your city and courier service availability.
Deliveries to remote or rural areas may take slightly longer.
4. Shipping Charges
A flat shipping fee (displayed at checkout) applies to all orders across Pakistan.
Orders above a certain threshold may qualify for free shipping during promotional campaigns.
5. Payment Methods
We currently offer Cash on Delivery (COD) as a safe and convenient payment option.
6. Delays and Responsibility
While we strive to ensure timely deliveries, unexpected delays may occur due to courier issues, weather conditions, or public holidays.
Zivar Store is not responsible for courier delays once the order has been shipped. However, we will do our best to assist in tracking and resolving any delivery issues.
7. Undelivered or Unclaimed Orders
If a Cash on Delivery order is not accepted or remains unclaimed, future orders may require advance payment before processing.
8. Contact Us
For any questions or assistance regarding shipping or delivery, please feel free to contact us:
📧 Email: thezivarstore@gmail.com
📱 WhatsApp: +92 305 4897425
📍 Location: Lahore, Pakistan
